About Champagne Cove
CHAMPAGNE COVE is for those of us with coastal flavored Champagne taste.
At Champagne cove we strive to offer the most distinctive original and high quality coastal and northwest items handmade by artisans and craftspeople. Offering artistic pieces that are statements of our northwest lifestyle that you can display in your home, office or on your yacht that will reflect your champagne taste.
Established in 1994, our business practices are grounded on the strong ethics of our founder; our product selection is inspired by our love of the ocean and appreciation of living with her out our front door; our customer service is genuinely carried out with a true enjoyment of the “art” of great service and the realization that you are our reason for doing what we do. We take pride in offering personalized service so you are encouraged to contact us with questions or specific desires. For those of you who have shopped with us over the years, we appreciate your business loyalty and friendship and will continue to provide you with the highest quality products and service you have come to expect.
We always aim to send you a quality product that is properly represented on our site but in the event that you are not thrilled with what you receive from us, please call or e-mail us within 10 days of receiving the product to let us know that you have an issue. Please do not return an item without pre-authorization. This allows us the opportunity to avoid miscommunications, misplaced credits, etc.. In the event of damage during shipping we will promptly take appropriate action with the carrier.
SECURITY AND CONFIDENTIALITY
Our ‘electronic partners’ are established reputable companies who take security seriously just as we do. The software we use is up to date with all the protection to properly conduct business on-line. Your credit card and contact information will be handled with the proper respect both on the internet and in our office. We do not share our customer information and will only send you occasional notices regarding items we feel you might be interested in. If you do not want these e-mailed notices, we will promptly respond to your request to remove you from our list. We are security minded and conduct all phases of our business with your protection in mind.
If your purchase is a gift and you would like a gift receipt, please send an e-mail via our ‘contact us’ page along with your order so we can accommodate your request. Where possible, we will gift wrap (at no charge) if you e-mail us the request and please include a message to put on the card for the recipient.
We appreciate your business
and Thank you for having Champagne taste!